Legal
Privacy Policy
Last updated: July 19, 2026
Who We Are
Glow District Studio ("we," "us," "our") is operated by Glow District Studio LLC, based in Wisconsin. Our website is glowdistrictstudio.com. Questions: [email protected].
What We Collect
We collect information you give us when you:
- Opt into our SMS list (your phone number and consent timestamp)
- Purchase tickets (name, email, billing info, ticket quantity, session time)
- Attend our events (your name at door check-in)
- Browse the site (basic device info, IP, page views, and ad interactions after you allow advertising measurement)
How We Use It
- Phone number: to send you SMS about upcoming events, ticket drops, early access, and event updates. You consent at the opt-in form. Reply STOP to cancel.
- Email: to send ticket confirmations and event logistics. Occasional marketing if you opted in.
- Ticket data: to admit you to the event and handle refunds if needed.
- Analytics and advertising measurement: to understand how people find and use the site, measure Meta ad performance, and improve audience targeting. The Meta Pixel loads only after you allow tracking.
Who We Share With
We share information only with service providers who help us run the business:
- Ticket Tailor (ticketing + checkout)
- Stripe (payment processing)
- MailerLite (email)
- ClickSend (SMS)
- Netlify (website hosting)
- Meta/Facebook (advertising measurement and audience targeting, only after you allow tracking)
We do not sell your data. Ever.
SMS Specifics
By submitting your phone number through our opt-in form, you agree to receive recurring marketing text messages from Glow District Studio at the number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe. Reply HELP for assistance.
Your Rights
- Text STOP to any SMS to opt out instantly
- Unsubscribe from emails using the link in any email
- Ask us to delete your data by emailing [email protected]
- Request a copy of the data we hold on you
Cookies
We use minimal browser storage to remember your site choices. The Meta Pixel can place or read advertising cookies and send page-view or ticket-button interaction data to Meta, but only after you click "Allow tracking." If you click "Not now" or enable Global Privacy Control, the Meta Pixel does not load.
Age
Our events are 21+. We do not knowingly collect data from anyone under 21.
Changes
If we update this policy, we'll post the new version here with a new "last updated" date.
Contact
Questions: [email protected]